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Fall 2026 Management Training Program

Wed. Sept. 30 — Wed. Dec. 16

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Winter 2027 Management Training Program

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Fall 2026 Agenda

Welcome Session

Wed., Sep. 30, 2026 | 10:00 a.m. – 11:00 a.m. EST

Module 1: The Manager Mindset

Wed., Oct. 7, 2026 | 8:30 a.m. – 9:30 a.m. EST

Integration Session #1

Wed., Oct. 21, 2026 | 10:00 a.m. – 11:00 a.m. EST

Module 2: Effective Internal Communications

Wed. Nov. 4, 2026 | 8:30 a.m. – 11:30 a.m. EST

Module 3: Setting Expectations and Delegation

Wed. Nov. 25, 2026 | 8:30 a.m. – 11:30 a.m. EST

Integration Session #2

Wed. Dec. 9, 2026 | 10:00 a.m. – 11:00 a.m. EST

Module 4: Motivation and Engagement

Wed. Dec. 16, 2026 | 8:30 a.m. – 11:30 a.m. EST

Eligibility & Requirements

The program is designed for managers, supervisors and team leads at any stage of their career, from those just starting out to those with many years of experience. You do not need a diploma or degree to take part in the program, and there are no other prerequisites.

Participants must meet one of the following educational criteria:

  • A post-secondary degree or diploma from a program minimum three years in duration, or
  • A post-secondary degree or diploma in health or social services from a program minimum two years in duration.

Participants must have a minimum of three years of work experience in a managerial or supervisory role.

Exceptions to the eligibility criteria for the Administrator Leadership Program may be granted at the discretion of AdvantAge Ontario. For full details on administrator requirements under the Fixing Long-Term Care Act, 2021, see sections 249 (3)(4) and (5) of Ont. Reg 246/22.

Fees

AdvantAge Ontario Member: $2,195
Non-Member: $2,640

The Ontario Job Grant (OJG) is a provincial cost-sharing program that may help offset some of the costs associated with taking the Management Training Program. To find out if you, your home, or your team members qualify, click here.

  • Program Kick Off, a virtual orientation meeting prior to the start of the program.
  • The two-day, in-person Leadership Foundations Forum, with breakfast and lunch included.
  • Ten half-day virtual training sessions covering seven modules.
  • All testing throughout the program.
  • Student’s individual course work including reading and personal reflection time that is required throughout the program (approximately 8 hours per week). 
  • Group work on a case study assignment and final presentation
  • Electronic copies of all course materials
  • Digital certificate

Accommodations for the Leadership Foundations Forum are not included in the standard program fees. You may add hotel accommodations to your registration package for an additional fee.

*AdvantAge Ontario Personal Members do not qualify for the member rate.

Frequently Asked Questions

The AdvantAge Ontario Long-Term Care Management Training Program is uniquely designed for long-term care and seniors’ housing managers. Sessions include sector-specific case studies that are highly relevant to participants’ day-to-day experience, and facilitators have not-for-profit and/or long-term care experience.
The AdvantAge Ontario Long-Term Care Management Training Program includes four, three-hour learning modules that take place over a four-month period on Zoom. Each module includes take-home tools and guides so participants can apply their learning at work. In addition, participants can take advantage of two, one-on-one coaching sessions during which they can work on a skill of their choosing. The course also includes a special welcome session hosted by a senior leader with AdvantAge Ontario and two virtual coffee houses hosted by LTC and seniors’ housing veterans, where participants can get to know each other, ask questions, and talk shop. Upon completion, participants are awarded a digital certificate.

The LTC Management Training Program is a small, intimate group of between 30 and 35 participants.

No. The LTC Management Training Program is open to the entire long-term care and seniors’ housing sector, with member and non-member pricing. *AdvantAge Ontario Personal Members do not qualify for the member rate. For membership information, please contact Chris Noone at cnoone@advantageontario.ca.

For more information on this and other AdvantAge Ontario programs, please contact Manager of Education Valerie Di Bratto at vdibratto@advantageontario.ca.

Cancellations must be received in writing 14 days before the course begins. A $50 administration fee will apply regardless of the status of payment. Registrants who fail to attend the program or cancel after the deadline shall be liable for the full fee.
Registration and attendance at AdvantAge Ontario educational events constitute an agreement by the registrant to AdvantAge Ontario’s use and distribution of the registrant’s image in photographs.

Registration information is collected to process registrations and payments for education events, correspond with registered delegates, notify participants about other AdvantAge Ontario programs and services, and publish delegate lists for event participants. If you do not wish to have your registration information used for these purposes, please contact us at education@advantageontario.ca. To access our privacy policy, go to advantageontario.ca.

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Program Kick Off

Mon. Sept. 14 | 2:00 p.m. – 3:00 p.m. | Virtual

Join this 1-hour program kick-off to get a facilitator update, a quick student information session and a chance to ask any questions.

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Leadership Foundations Forum

Thurs. Sept. 17 & Fri. Sept. 18 | 8:30 a.m. – 4:30 p.m. | Novotel, North York

Thursday, September 17, 2026

Understanding Leadership in LTC Context

Megan Garland, Executive & Leadership Coach, StillNorth Coaching and Consulting

Ontario’s LTC Update

Lisa Levin, CEO, AdvantAge Ontario

Leadership in Complexity

Megan Garland, Executive & Leadership Coach, StillNorth Coaching and Consulting

Guest Speaker: Ministry of LTC Update

Sandra Lawson, ADM, Operations Division, Ontario Ministry of Long-Term Care

Lindsey Harrold, Director, Funding and Programs Branch, Ministry of Long-Term Care

Critical Thinking & Decision-Making

Megan Garland, Executive & Leadership Coach, StillNorth Coaching and Consulting

Social Networking

Student Group Meet-Up

 

Friday, September 18, 2026

Leadership Identity and Self Awareness

Heidi Taylor, LTC Leadership Consultant

Leadership Development

Heidi Taylor, LTC Leadership Consultant

Introduction of Mentors

Mentors TBC

Leadership in Practice: A Conversation on Leading Culture and People

Mentors TBC

Leadership Culture and Team Impact

Heidi Taylor, LTC Leadership Consultant

Integration and Closing

Heidi Taylor, LTC Leadership Consultant

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Module 1: Effective Communications

Thurs. Sept. 24 | 9:00 a.m. – 1:30 p.m.

For each module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment.

External Communications and Media Relations

Sharlyn Carrington, Principal, Content Strong Communications

Social Governance and Reputational Risk

Sharlyn Carrington, Principal, Content Strong Communications

Crisis Communications and Reputation Management

Sharlyn Carrington, Principal, Content Strong Communications

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Module 2: Strategic and Integrative Thinking

Thurs. Oct. 1 | 9:00 a.m. – 1:30 p.m.

For each Module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment.

Vision, Mission and Values

Wendy Beckles, President & CEO, Shepherd Lodge

Strategic Planning, Operational Planning & Enterprise Risk Management

Wendy Beckles, President & CEO, Shepherd Lodge

Strategic and Integrative Thinking

Wendy Beckles, President & CEO, Shepherd Lodge

Strategic Priorities, Initiatives and Key Success Factors

Wendy Beckles, President & CEO, Shepherd Lodge

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Module 3: Legislative and Legal Matters

Thurs. Oct. 8 | 9:00 a.m. – 1:30 p.m.

For each Module there will be self paced readings, videos and reflections that will be complimentary to the live-virtual segment.

Law as a Business Asset and Legal Frameworks in LTC

Alan Hui, Administrator, Mon Sheong Scarborough Long Term Care Centre

Substitute Decision Making and Powers of Attorney in LTC

Mina Karabit, Lawyer, Wise Health Law.

Interpreting Legislation and Developing Policies, Processes and Procedures in LTC

Alan Hui, Administrator, Mon Sheong Scarborough Long Term Care Centre

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Module 4: LTC Financial Literacy Part 1

Thurs. Oct. 15 | 9:00 a.m. – 1:30 p.m.

For each Module there will be self paced readings, videos and reflections that will be complimentary to the live-virtual segment.

LTC Funding in Action

William Willard, Executive Vice-President and CFO, Deep River and District Health

Understanding your Payment Notifications

Kyle Cotton, Director, Long-Term Care, Administrator, Victoria Manor, City of Kawartha Lakes

Budgeting for your Home

Jonathon Bingeman, Vice President, Finance & Digital Transformation, Providence Care Centre

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Module 4: LTC Financial Literacy Part 2

Thurs. Oct. 22 | 9:00 a.m. – 1:30 p.m.

For each module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment.

LTC Funding and Policy Updates

Feroz Masjidi, Director of Funding Policy and Capital Development, AdvantAge Ontario

LTC Financial Operations

Speaker TBC

LTC Financial Governance

William Willard, Executive Vice-President and CFO, Deep River and District Health

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Module 5: Human Resources and People Management

Thurs. Oct. 29 | 9:00 a.m. – 1:30 p.m.

For each module there will be selfppaced readings, videos and reflections that will be complimentary to the live-virtual segment.

Introduction to HR and People Management

Bruce Goldie, Owner/Proprietor, BMG HR Solutions

Employee Relations

Bruce Goldie, Owner/Proprietor, BMG HR Solutions

Labour Relations

Bruce Goldie, Owner/Proprietor, BMG HR Solutions

Human Rights

Bruce Goldie, Owner/Proprietor, BMG HR Solutions

Occupational Health and Safety

Meara Roebuck, Health and Safety Associate, Region of Peel

Recruitment and Selection

Bruce Goldie, Owner/Proprietor, BMG HR Solutions

Attendance Management

Bruce Goldie, Owner/Proprietor, BMG HR Solutions

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Module 6: Quality and Leadership for Clinical Care Part 1

Thurs. Nov. 5 | 9:00 a.m. – 1:30 p.m.

For each module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment.

Role of Administrator in Quality and Clinical Leadership

Bahar Karimi, Executive Director of Clinical Practice and Centre of Excellence, Thrive Group

Jeanette O'Leary, Senior Director of Clinical Practice, Idlewyld Manor

Creating and Leading the Team

Bahar Karimi, Executive Director of Clinical Practice and Centre of Excellence, Thrive Group

Jeanette O'Leary, Senior Director of Clinical Practice, Idlewyld Manor

Leading Quality Programs for Excellence

Bahar Karimi, Executive Director of Clinical Practice and Centre of Excellence, Thrive Group

Jeanette O'Leary, Senior Director of Clinical Practice, Idlewyld Manor

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Module 6: Quality and Leadership for Clinical Care Part 2

Thurs. Nov. 12 | 9:00 a.m. – 1:30 p.m.

For each module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment.

Building an Effective Compliance Program

Mary Nestor, Principal, MKN Consulting

Integrating Quality, Compliance and Clinical Excellence – Leadership Approaches and Frameworks

Bahar Karimi, Executive Director of Clinical Practice and Centre of Excellence, Thrive Group

Jeanette O'Leary, Senior Director of Clinical Practice, Idlewyld Manor

From Knowledge to Action

Bahar Karimi, Executive Director of Clinical Practice and Centre of Excellence, Thrive Group

Jeanette O'Leary, Senior Director of Clinical Practice, Idlewyld Manor

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Module 7: Customer Relations and Business Operations Part 1

Thurs. Nov. 19 | 9:00 a.m. – 1:30 p.m.

For each module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment.

Integrating Advancing Technologies and Artificial Intelligence into LTC

Travis Durham, Director of Dietary Services and Information Technology, Grove Park Home for Senior Citizens

Keeping Your Building Standing: How to Strategically Manage Major Assets and Planned Replacements

Speaker TBC

The Philosophy and Key Principles of Person-Centered Dining

Twinkle Patel, Director Quality Nutrition & Food Service, Seasons Care Dietitian Network

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Module 7: Customer Relations and Business Operations Part 2

Thurs. Nov. 26 | 9:00 a.m. – 1:30 p.m.

For each module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment.

Making LTC Feel Like Home

Julie Wheeler, Director, Seniors' Services, Regional Municipality of Waterloo, Sunnyside Seniors' Services

Ask a Resident

Stephanie Ventura, Director of Education, Ontario Association of Residents’ Councils (OARC) OARC Residents Leaders TBC

Equity, Diversity & Inclusion

Amorell Saunders N'Daw, EDI Champion, Amorell & Co

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Group Assignment Work

Thurs., Dec. 3 | 9:00 a.m. – 11:30 a.m.

Meet with your group to collaborate on your assignment, with guidance and support from your mentor.

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Group Assignment Work

Thurs., Dec. 10 | 9:00 a.m. – 11:30 a.m.

Meet with your group to collaborate on your assignment.

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Group Assignment Presentations

Thurs. Dec. 17 | 9:00 a.m. – 2:30 p.m.

Groups will present their assignments in 30-minute sessions, sharing insights and outcomes with their peers.

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Constance (Connie) Lacy

Program Director

Constance (Connie) Lacy is a Long-Term Care and Seniors’ Services Consultant who recently retired as the Director of Seniors’ Services for the Region of Waterloo. Prior to this, she also served as Director of Services for Seniors in the Region of Halton. 

Connie has over 30 years of experience in health, community and education services including over 15 years of senior leadership of Long-Term Care, Seniors’ Housing and Community Programs.

Connie is an active leader in the Seniors’ Services sector and also served as the previous Chair of the Board for AdvantAge Ontario. She has sat on many provincial and federal committees supporting best practices in seniors’ services and care. Connie is a strong advocate and leader in developing and promoting person-centred, emotion-focused models of seniors’ care.

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Carolyn Clubine

Program Director and Facilitator

Carolyn Clubine has a wealth of Health and Long-term Care experience. She is the former Director of Long-Term Care and Community Support Services for the Region of Peel’s five campuses of care. 

Currently, Carolyn serves as an LTC sector expert and consultant with Clubine Consulting, a boutique firm offering customized management consulting and services. She consults with non-profit organizations on issues ranging from strategic and organizational planning, redevelopment, operational effectiveness, and board governance.

Carolyn has obtained her Fellowship with the Canadian College of Health Leaders. In addition, she is a graduate of The Advanced Executive Leadership Program at the Schulich School of Business at York University. Carolyn regularly participates with AdvantAge Ontario facilitating workshops, participation on various committees, and member support service development.

A strategic thinker and innovative planner with strong analytical skills, Carolyn has coached, mentored, and taught strategic and management/leadership courses locally and internationally. Her desire is to empower leadership teams to develop strategies that will shape key services for today and over the long term.